Did you know that 88% of customers now trust an online review as much as a personal reference? If you are not telling your story, someone else is, and you might not like it! In many cases today, consumers don’t wait to hear what the brand or company may tell them, they make decisions based on the experiences of their peers.
This isn’t just about handling negative reviews. At Spark, we take a proactive approach that fans the flames of your most raving fans, building a review repository that will positively influence anyone researching your company or brand. In many cases we’ve built an automated protocol that pumps up the 5 star reviews so you outshine the competition.
Let our reputation management specialists help you take control of your business’s online reputation!